Reviews

Ive been using Premiere for about 3 years and have no complaints. Scott is always enjoyable to work with. He's straightforward, honest, and is one of the few service men who don't ask to speak to my husband or patronize me. He's serviced our 20 year old units, guided us through the replacement process, and now does the annual service for the new units. Can't recommend the company more.

Premiere Mechanical has always provided exceptional service. The are prompt, pleasant and highly efficient. I would highly recommend this company

Had a new furnace installed. Very responsive, patient and knowledgeable. Took time to explain all new equipment upon installation. Would definitely recommend. Didn’t try to up sell and was honest about what we really needed.

Very knowledgeable and friendly. We had a new system installed in early days of the pandemic and Scot was very patient about answering all my questions over the phone and through e-mail. Install was quick and professional. Prices were very fair. Would definitely recommend.

They found a leak co2 leak while they were installing our new units. They informed us a fixed it. The last people just put tape over it and hoped no one would notice. Premiere Mechanical literally saved my family"s lives! I will never go with anyone else!

They found a leak co2 leak while they were installing our new units. They informed us a fixed it. The last people just put tape over it and hoped no one would notice. Premiere Mechanical literally saved my family"s lives! I will never go with anyone else!

Great response time! Quick to diagnose and fix our system...will definitely call again!

Premier Mechanical has been able to help us in two different homes. Energy efficient programmable heat/AC in one and AC troubleshooting with the other. Would highly recommend!

Scott was AWESOME!! Super accommodating, explained everything well and delivered HONEST work. Thanks Premier!!!

Premiere installed multiple Fujitsu mini splits at our 125 year old home. They heat and cool and are super quiet. Pretty simple to take care of basic maintenance too. The installation went very quick and smooth. The guys are professional and on time. Great overall experience!

All of the above and then some! Truly appreciate their business!! Here's to continuing success.

I had Premiere Mechanical replace my air conditioner and gas furnace several years ago, great work done at a great price. Since then, they've provided outstanding service and regularly scheduled maintenance like clockwork. Can't thank them enough, they do fantastic work.

I’m glad I’m using Premiere! Scott is great in responding quick to my service needs and does an excellent job!

Really great service and installation. The person I talked to on the phone was the person who showed up for the quote, which was also one of the people who installed my units. Very satisfied!

Scot upgraded my 50 year old thermostat to a new smart thermostat. He made sure to dot every "i" throughout the installation process, and even took the time afterwards to walk me through use of the thermostat's phone app. He made sure I was satisfied with everything prior to leaving, and personally checked on me afterwards to ensure my satisfaction. GREAT customer service. Extremely knowledgeable. Highly recommend Premiere for all your heating and cooling needs, in the Fort Wayne area.

Scott went above and beyond in servicing my heat pump, excellent customer service.

They are professional, efficient, timely, and extremely competent!

They are dependable, friendly, efficient, and clean up when finished. My mind is at ease after my Spring and Fall check ups.

The team that installed our furnace was so professional, virtuous, and helpful. They went above and beyond what they needed to do. I was able to ask several questions about other topics with the water heater and felt a sense of pure honesty. I am very satisfied with the work they did at an extremely reasonable price.

Scot responded fast to a heating emergency.